How House of Padel collects, uses and protects your personal data.
Last updated: 24 October 2026
1. Who we are
House of Padel runs two clubs, each operated by its own company. The company that runs the club you deal with is the data controller for your personal data.
Dublin: 5 STAR STAY LTD, 5 Old Belgard Rd, Cookstown Industrial Estate, Dublin 24, D24 WD00, Ireland
Belfast: HOP PADEL LTD, 1–5 Redcar Street, Belfast, BT6 9BP, United Kingdom
For general website enquiries that don’t relate to one club, both companies act together.
For any question about this policy or your data, email info@houseofpadel.co.
This policy covers the website houseofpadel.co. Court bookings and memberships are handled through Playtomic and the HOP App, which have their own privacy policies.
2. What we collect and why
Enquiry forms. When you fill in a Register Interest form on the Partnerships or Sponsorships page, or the enquiry form on the Events page, we collect your name, email, phone number, company name and your message. We use it to reply to you and discuss a partnership, sponsorship or event booking. Our legal basis is taking steps at your request before entering a contract, and our legitimate interest in responding to business enquiries.
Email and phone. When you contact us directly we collect your name, email and anything you include, so we can answer your question. Our legal basis is our legitimate interest in responding to you.
Browsing. When you use the site we collect device and usage information such as pages visited, browser and approximate location, to keep the site working and understand how it’s used. Our legal basis is our legitimate interest in running the site.
We only collect what you give us or what the site needs to work. We don’t sell your data, and we don’t run a newsletter from this site.
3. Who we share it with
We share personal data only with services that help us run the site and the clubs:
Framer hosts the website and receives form submissions (EU and US).
Google Workspace receives form and email enquiries at info@houseofpadel.co (EU and US).
Framer Analytics counts site visits without cookies or personal identifiers (EU and US).
When you follow a link to book or join, you leave our site:
Playtomic handles court bookings and memberships for both clubs.
The HOP App (App Store and Google Play) handles bookings, sauna and plunge pool sessions.
Those services have their own privacy policies.
We may also share data where the law requires it, for example with tax authorities or the Gardaí or PSNI.
4. International transfers
Some of the services above store data outside Ireland, the UK or the EEA, mainly in the US. Where they do, we rely on safeguards recognised under UK and EU law, such as the EU–US Data Privacy Framework, the UK Extension to it, or standard contractual clauses.
5. How long we keep it
Partnership, sponsorship and event enquiries: 24 months from our last contact, unless they lead to an agreement.
Email and phone enquiries: 24 months from our last contact.
Records we must keep by law (for example, contracts and invoices): as long as the law requires, usually 6 years.
6. Your rights
Under the GDPR and UK GDPR you can ask us to:
give you a copy of your data
correct data that’s wrong
delete your data
restrict or object to how we use it
move your data to another service
withdraw consent, where we rely on it
Email info@houseofpadel.co to make a request. We’ll reply within one month.
7. Complaints
If you’re unhappy with how we’ve handled your data, please contact us first. You can also complain to the regulator:
Dublin club: the Data Protection Commission, Ireland (www.dataprotection.ie)
Belfast club: the Information Commissioner’s Office, UK (ico.org.uk)
8. Changes to this policy
We’ll post any changes on this page and update the date at the top.
